Telecommunications Technician - TS​/SCI w​/Poly

Telecommunications Technician - TS/SCI w/Poly

Location: Annapolis Junction, MD, USA

Job Req: RQ218579

Type of Requisition: Regular

Clearance Level Currently Possess & Must Acquire: Top Secret SCI + Polygraph

Public Trust/Other

Required:

None

Job Family: Network and Telecommunications

Job Description:

Telecommunications Technician – responsible for providing Tier 1 and Tier 2 support for configuration, troubleshooting, installation, and removal of Voice and Video endpoints, user profiles within the Skype for Business application and Active Directory, voicemail user profiles, and voice/video conferencing systems. Responsible for responding to security incident reports and working with customer tickets in the Support

IT ticketing system. Contribute to government, defense, and intelligence projects.

What You'll Need To Succeed:

• Education: Technical training, certification(s), or degree
• Experience: 1+ years of related experience
• Technical
  
  Skills:
  
  Troubleshooting of user profiles within Skype for Business and Active Directory;
  Support
  
  IT ticketing system;
  Voice and Video Conferencing Systems
• Security Clearance: TS/SCI w/Poly
• US Citizenship: Required
• Certification: Must be 8570 compliant with a Security+ certification
• Location: Annapolis Junction, MD

Additional Requirements:

• Travel required:
  
  Less than 10%
• Telecommuting options:
  Onsite
• Scheduled weekly hours: 40

Salary Range: $102,000 - $138,000 (based on experience, location and contractual requirements).

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans