System Administrators

A career at BCT LLC means being part of something bigger than yourself. Our success comes from the dedication of our people and their commitment to delivering meaningful solutions for our customers and their missions. If you’re looking for a supportive, team-oriented workplace where collaboration and shared success matter, we invite you to explore a career with BCT LLC.

BCT LLC is seeking System Administrators to join our team. The ideal candidate must possess an active TS/SCI with POLY and have experience with Policy and/or a SIGINT background. In this position, you will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and hardware problems and remain involved in the resolution process. Configure and manage UNIX and Windows operating systems and install/load operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements and updates to improve reliability, security and performance.

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Help users in accessing and using IT systems
• Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Five (5) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• One (1) year experience with modern operating systems and network architectures.
• One (1) year experience with Certification and Accreditation process, Architecture development and design, Risk Assessments and IA Metrics gathering.
• DoD 8570 CWIP Information Assurance Technical (IAT) Level I certification or higher is required.

All of the capabilities under Level 1 and:

• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remain involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
• Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• Three (3) years of experience with modern operating systems and network architectures.
• Three (3) years of experience with Certification and Accreditation process, Architecture development and design, Risk Assessments and IA Metrics gathering.
• DoD 8570 CWIP Information…