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IDR Gateway Support Specialist
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-06-26
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company in Annapolis, Maryland is hiring a Technical Support Analyst to provide intermediate-level customer support for IDR Gateway activities. This role involves ensuring high-quality customer experiences across multiple channels and maintaining ownership of support needs.
The ideal candidate will have at least 3 years of customer service experience, excellent communication skills, and the ability to build positive relationships. A high school diploma or GED is required, and U.S. citizenship is necessary for this position.
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