Contingent Systems Administrator; Mid-Senior- TS​/SCI w​/Polygraph

Location:

Annapolis Junction, Maryland

Category:
Systems Administrator

Level: Mid-Senior

Travel Required:

No

Remote Type:
No

Clearance: TS/SCI w/ Polygraph

Position is contingent upon contract award

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
• Support the design of systems, mission architecture and associated hardware; possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).
• Infrastructure experience installing, configuring, maintaining, troubleshooting, and using system security (container security, virtual machine security, security boundary enforcement), configuration, and reporting tools.
• Infrastructure experience with the following tools is strongly preferred: ELK, Tripwire, VMware, Red Hat SELinux security tool suite.

• Level 0: requires a degree in a relevant technical field (e.g., computer science, mathematics, or physics); entry with a Bachelor's degree plus 1 year of relevant experience.
• Level 1: requires a Bachelor's degree in Engineering plus 3 years of relevant experience, or a Master's degree plus 1 year of relevant experience, or a Doctoral degree and no experience.
• Level 2: requires a Bachelor's degree in Engineering plus 7 years of relevant experience, or a Master's degree plus 5 years of relevant experience, or a Doctoral degree plus 3 years of relevant experience.
• Level 3: requires a Bachelor's degree in Engineering plus 10 years of relevant experience, or a Master's degree plus 8 years of relevant experience, or a Doctoral degree plus 6 years of relevant experience.

• 3 Medical Plan Options
• Dental and Vision
• FSA, DCFSA, HSA
• Life/AD&D Insurance
• Short-Term & Long-Term Disability
• Employee Assistance Program (EAP)
• Training and Educational Assistance
• Paid Time Off (PTO)
• 11 Federal holidays
• 401k plan with up to a 6% match (100% immediate vesting)

Sunayu, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability status, marital status, genetic information, medical condition, or any other characteristic protected by law.