Lead Director, Commercial Product Analytics

Lead Director, Product Analytics

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

Lead Director, Product Analytics, is responsible for shaping the analytics strategy and portfolio measurement approach for new and enhanced payor-focused products and capabilities. This role drives consistency in how products are measured, valued, and reported across the portfolio, ensuring each product has a clear actuarial value story, client reporting approach, and internal performance measurement framework. Serving as a cross-functional leader across actuaries, analytics and behavior change, client reporting teams, and product owners, this role sets strategic direction, priorities, and requirements while orchestrating aligned execution across teams.

** The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location

Key Responsibilities:

• Define and drive a consistent product analytics strategy across the payor product portfolio, ensuring products have aligned approaches to actuarial value, client reporting, and internal measurement
• Establish portfolio-level standards and priorities for how product performance is measured, reported, and translated into business value
• Partner with product owners, actuaries, analytics and behavior change, client reporting teams, and leadership to align analytics priorities and portfolio direction
• Serve as a strategic liaison across teams to translate product priorities into clear analytics requirements, asks, and execution needs
• Guide cross-functional alignment on priorities, dependencies, and sequencing related to actuarial analysis, client reporting, and internal measurement
• Drive consistency in how product value, reporting outputs, and performance measures are defined and represented across the portfolio
• Influence development of measurement frameworks, reporting approaches, value stories, and supporting materials that improve clarity, comparability, and decision-making
• Identify opportunities to improve how products are evaluated, reported, and monitored across the broader portfolio
• Support strategic initiatives across the product organization that strengthen analytics quality, reporting consistency, and cross-functional orchestration
• Monitor measurement effectiveness, reporting needs, and performance signals to inform future prioritization and analytics direction

Required Qualifications:

• 10+ years of experience in analytics, product analytics, healthcare analytics, measurement strategy, reporting strategy, or related leadership roles
• Strong experience in payor-focused products, healthcare solutions, analytics environments, or closely related market segments
• Proven ability to define strategic direction for measurement, reporting, or analytics across complex products or portfolios
• Experience working across actuarial, analytics, client reporting, and product teams to align measurement and reporting priorities
• Demonstrated success leading highly matrixed work across multiple teams with distinct technical accountabilities
• Strong strategic and systems thinking skills, with the ability to connect product-level measures to portfolio-level impact
• Strong executive communication and stakeholder influence skills
• Ability to influence without direct ownership and drive alignment across multiple teams with different responsibilities
• Strong prioritization, organizational, and cross-functional leadership skills

Success Profile:

• A strong portfolio mindset around analytics consistency and comparability
• Deep appreciation for how actuarial value, client reporting, and internal measurement work together to define product performance
• The ability to connect product, analytics, and reporting into a single strategic framework
• Strong judgment in balancing business priorities, measurement rigor, and cross-functional realities
• Executive presence and the ability to set direction across a broad stakeholder set
• A disciplined, orchestration-oriented approach to turning complexity into aligned action

What Success Looks Like:

• Products across the portfolio have clearer and more consistent approaches to actuarial value, client reporting, and internal measurement
• Cross-functional teams have clearer direction on priorities, requirements, and sequencing tied to analytics and reporting needs
• Product value stories are more coherent, measurable, and comparable across the portfolio
• Internal stakeholders experience this role as a strong integrator across analytics strategy, prioritization, and execution
• The broader product organization benefits from stronger analytics discipline, reporting consistency, and…