Technical Writer

Founded on a commitment to service

Itezz Inc. is a Service-Disabled Veteran‑Owned, SBA 8(a) certified small business dedicated to delivering innovative and reliable information technology solutions across the federal government. Rooted in the values of integrity, excellence, and patriotism, the company was built by those who have served and that spirit of dedication carries into every project and client relationship. Itezz Inc. partners with federal agencies to solve complex technology challenges, drive digital transformation, and ensure mission‑critical systems perform at the highest levels.

When the mission demands excellence, Itezz Inc. delivers.

Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation. Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how‑to documentation. Creates code documentation for software; produces implementation guides and end‑user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with customer appropriate polygraph).

• Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications
• Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents
• Gather technical information, prepares written text
• Maintain a current internal documentation library
• Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.
• Prepare and maintain operations documentation, user guides and manuals and technical publications
• Work with developers to produce quality documentation and training materials
• Work on all phases of documentation
• Understand basic concepts and write technical copy for various types of documents for a program/project of similar complexity
• Prepare reports, responses, and briefings targeted to a wide range of audiences
• Coordinate layout and design of documents
• Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers
• Under general direction, write technical copy for various types of documents for a program/project of similar complexity
• Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources
• Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end‑user community of DoD electronic equipment and systems
• Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information
• Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies
• Provide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract
• Work independently preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods
• Act as project leader for projects with complex or voluminous documentation and provide or coordinate special documentation services as required

• TS/SCI with Agency Appropriate Polygraph
• Eight (8) years experience as a TW in programs and contracts of similar scope, type, and complexity is required.
• Bachelor’s degree in a technical or business discipline from an accredited college or university is required. A Master’s degree in a technical or business discipline may be substituted for two…