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Sr Technology Training Specialist
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-09-12
Listing for:
Intellibee
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
Technical Writer, IT Support, Technical Support
Job Description & How to Apply Below
Sr Technology Training Specialist, Annapolis, MD, US
SCOPE OF WORK
Responsible for the following:
- Plan, develop, and deliver hands-on instructor led training for commercially available and proprietary software applications.
- Plan and develop documentation, training videos, and instructional design modules for commercially available and proprietary software applications.
- Communicate with the Contract Manager on project plans, status, and updates for each assignment.
SKILLS, EXPERIENCE, & CAPABILITIES
Following preferred skills, experience, and capabilities:
- Experience with:
- Developing and delivering in person Instructor Led training for commercially available and proprietary software.
- Delivering customer training programs using adult learning principles to individuals and groups of users.
- Using Technical applications to support training development such as Camtasia, Articulate 360, Vyond, etc.
- Managing training projects from initiation through completion, ensuring timely delivery and quality outcomes.
- Ability to:
- Use methodologies to plan, track, and deliver high-quality technical training.
- Develop technical documentation for commercially available and proprietary software (Quick Reference Cards, Quick Reference Guides, content for the web, etc.).
- Develop video and interactive recorded training to support technical processes.
- Coordinate multiple tasks, resources, and stakeholders effectively.
- Organize and manage time effectively to handle concurrent training initiatives and deadlines.
- Knowledge of:
- Customer service standards when interacting with internal and external Subject Matter Experts.
- Identification and troubleshooting of user-defined challenges and implementing appropriate solutions.
- Microsoft Office applications including Teams, Co-Pilot, One Note, and SharePoint.
Benefits at Intelli Bee
- Long-Term Stability: Join us on a multi-year opportunities with room to grow.
- Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
- Future Planning: Enroll in our 401(k) program and invest in your financial security.
- GC Assistance: We support immediate Green Card processing, if required.
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