Administrative Specialist III; Bilingual Facilitation Specialist

Position Overview

This position serves internal and external DNR customers by assisting in communication efforts across various platforms. It facilitates conversations, meetings, workshops, and training sessions, translating and interpreting information accurately between languages and performing cultural mediation to ensure messages are understood in appropriate context. The Bilingual Facilitation Specialist plays a crucial role in ensuring effective communication and accessibility between the agency and the diverse populations it serves, particularly those with limited proficiency in English.

12

580 Taylor Avenue, Annapolis, MD 21401 (Anne Arundel County)

• Provide administrative support for agency language access efforts by coordinating translation requests, tracking workflows, maintaining glossaries and style guides, and serving as a resource to staff regarding written translation and accessibility needs.
• Support agency programs and outreach efforts by preparing multilingual materials, assisting with reporting or tracking language access activities, and providing limited written or verbal translation support as needed.
• Translate and adapt signage and visual materials for offices, facilities, public lands, and events; collaborate with staff to ensure translated content is clear, accessible, and appropriately formatted for public-facing use.
• Translate, review, and maintain written materials—including forms, signage, outreach materials, reports, training content, and internal communications—to ensure accuracy, consistency, and cultural appropriateness; assist the Bilingual Facilitation Supervisor with version control and maintain a centralized repository of translated materials and standard language.

• Education:
  
  Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience:
  
  Two years of experience performing administrative, clerical, clerical technical, or secretarial work.
• Notes:
• Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations, on a year-for-year basis for the required experience.

• Fluency in Spanish is preferred; however, candidates with proficiencies in other languages are encouraged to apply.
• Experience providing high-quality customer service in a professional or office setting, with the ability to communicate clearly and courteously with diverse stakeholders.
• Prior experience translating written documents in a professional environment.
• Strong data entry skills, including experience maintaining databases, tracking information, and ensuring accuracy across multiple systems.
• Excellent organizational and time‑management skills, with the ability to manage multiple tasks, prioritize deadlines, and maintain well‑structured records and files.

• Employees may be assigned duties requiring the operation of a motor vehicle; such employees must possess a motor vehicle operator’s license valid in the State of Maryland.

State of Maryland benefits applicable to the position.

As an equal‑opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who reflect the State’s diversity. Veterans are encouraged to apply.