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Home Shopping Dept Manager/DUG-Annapolis
Job in
Annapolis, Anne Arundel County, Maryland, 21401, USA
Listed on 2026-08-06
Listing for:
Albertsons
Full Time
position Listed on 2026-08-06
Job specializations:
-
Supply Chain/Logistics
Delivery
Job Description & How to Apply Below
Oversee all daily operations of the Home Shopping Department, ensuring timely, accurate, and customer-focused order fulfillment;
Deliver an exceptional pick-up and delivery experience while resolving customer concerns, substitutions, and refunds professionally;
Coordinate end-to-end fulfillment processes including picking, staging, dispensing, and delivery coordination (where applicable);
Ensure proper use of Home Shopping technology, handheld devices, and fulfillment systems;
Monitor key performance metrics such as order accuracy, pick rates, on-time completion, labor efficiency, and customer satisfaction
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