Branch Manager

Benefits

• Voluntary Life Insurance
• Company Paid Life Insurance
• Company Paid Disability
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Tuition assistance
• Vision insurance
• Wellness resources

Arundel Bank located in Anne Arundel County seeks Branch Managers for our Annapolis and Severna Park locations.

Are you a leader, a problem solver, have an eye for detail, and are skilled at communicating with a variety of audiences? If so, this may be the job for you.

• Supervises, directs, and controls the activities of the Branch. Ensures a trained, motivated, and professional staff capable of providing efficient and effective Branch services to the bank’s customers. Interviews, schedules, trains, assign work; establishes performance expectations and monitors results. Recommends the discipline and/or discharge of subordinates, while maintaining required personnel documentation. Coaches and counsels staff, as necessary.
• Responsible for overseeing daily branch operations while ensuring exceptional customer service, achieving sales goals, fostering employee development, and maintaining operational soundness. Your role will encompass a variety of duties aimed at driving growth, efficiency, and customer satisfaction.
• Develops and implement strategies to meet or exceed sales targets for various banking products and services, including loans and deposits. Lead by example by actively engaging in sales activities and motivating staff to achieve their sales objectives.
• Provides guidance, coaching, and mentorship to staff to enhance their product knowledge, sales skills, and customer service abilities. Conduct regular documented performance evaluations utilizing the HR tool, to identify training needs, and support career development opportunities for team members.
• Has overall administrative responsibility for operating the branch and delegates operational duties to the Assistant Branch Manager/Teller Team leader or CSR.
• Handles difficult customers and problems unable to be resolved by subordinates.
• Ensures that the branch balances at the close of each business day, including ATM machine.
• Ensures the branch is in full compliance in accordance with appropriate Bank guidelines that prescribed security controls are maintained. May conduct “surprise audits.” Reviews and approves daily overdrafts and approves checks.
• Approves currency shipments of the branch. Prepares and balances Travelers checks. Resolves adjustments.
• Responsible for general maintenance, security, and safety of the Branch. Ensures all equipment is in proper working order.
• Responsible for reporting monthly over/short log, and currency transaction report.
• Responsible for approval of current shipments for the branch; responds to audits and corrects items as required. Responsible for reporting monthly Branch training and quarterly security training.
• Performs all duties of a Loan Interviewer/Processor. Takes loan applications and upon approval disburses loans. Must possess a general understanding of lending regulations and the requirements and features of the loan programs offered by the Arundel Federal Savings Bank. Ensures documentation is complete and accurate.
• Promotes cross sales of the Bank's products and services. Makes regular business development calls to solicit new business or improve service to existing customers. Working with Branch Administration, Lending and Deposit Operations develops new business strategies and products and services to attract new customers and directs subordinate staff in the business development and lending functions. Joins area service clubs and organizations and represents the bank at functions and meetings.
• Performs other Management, Administrative, Operational and Branch related duties as assigned by the VP Branch Administration. Performs all related administrative functions, including but not limited to budgeting, planning and report preparation. May perform all duties of an Assistant Manager, Team Leader, or CSR.
• Utilizes tact and experience-based knowledge to resolve customer (internal and external) problems by…