Associate Manager - STORE

Associate Manager - NEW STORE J.Crew Factory

Apply for the Associate Manager – New Store J.Crew Factory role at J.Crew Factory.

We think shopping should be fun. We offer an exclusive collection of colorful, classic styles at prices that can’t be beat. Our DNA is preppy‑inspired outfits for every occasion. We provide deals 24 hours a day, seven days a week.

As an Associate Manager, you are a key member of the leadership team. You are responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You’ll provide immediate feedback and coaching to maximize team performance. While you will own a key area of the business, you will also step into other roles to maintain operational excellence.

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training, and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor when needed.

• Have 3+ years of full‑time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Must be able to bend, reach, stretch for product and lift, carry, and move at least 40 pounds (18 kilos).

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Competitive paid time off (PTO) plan, including paid holidays.
• 401(k) plan with company matching donations.
• Medical, dental, prescription, vision, and life insurance.
• Entertainment, travel, fitness, and mobile technology discounts.

Hourly Range: $26.25 - $32.85

See our full list of benefits here.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.