Retail Associate Part Time; MD

BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR

For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in the United States. Our 3,000 BSN SPORTS employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and administrators through excellent service platforms. Our company mission is simple:
Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it.

On Site Part Time

Maryland Retail Locations - Annapolis, Timonium

$15.00 (Depending on Experience)

(Universal Lacrosse) powered by Varsity Brands is looking for a Retail Sales Associate to provide excellent customer service and service customers. Whether helping a first-time player find their first stick or dialing in the perfect pocket for a seasoned attackman, our associates bring sharp knowledge, high brand standards, and smooth front-end execution to every shift. The result is a shopping experience that feels less like a transaction and more like gearing up for greatness.

• Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
• You will help identify customer needs and answer questions about our products.
• A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
• Ultimately, you will ensure that customers leave our store satisfied.
• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing, and after-sales services).
• Answer customers’ questions about specific products/services.
• Ensure racks are fully stocked.
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.

KNOWLEDGE/SKILLS/ABILITIES

• Lacrosse experience is a plus, but not mandatory.
• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role (Preferred but not required).
• Understanding of the retail sales process.
• Basic math skills.
• Excellent communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environments.
• Flexibility to work various shifts.
• High school degree or currently enrolled in High School.

Universal Lacrosse () powered by Varsity Brands is an entrepreneurial, creative business that is built upon a foundation of strong, collaborative relationships. We are a world‑class team that has been servicing the specialty lacrosse and apparel industry for over ten years. We are passionate, innovative and committed to delivering the best in class in product and services to our customers across our various channels including Retail, Team Sales, Ecom and Events.

We are deeply invested in our employees’ professional development, and we encourage a culture of constant learning and skill building. We want our team members to have all the tools and resources they need to take ownership of their career at Universal Lacrosse and develop an actionable plan for success. Our Company is committed to a culture of diversity and inclusion.

We know it takes all types of people reflecting a broad array of backgrounds, personalities and points of view to make a great company. Our team is comprised of the most talented and dedicated people in the industry, from all walks of life and every age group. At Universal Lacrosse, diversity is one of our core values and one of our fundamental strengths.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are…