Store Counter Sales

Overview

We are more than a Parts Store and are looking for great talent to join our NAPA family. As a NAPA Counter Sales associate, you are the “face of the retail store” and the go-to person for customers entering our stores for automotive needs. You should have a background and knowledge of automotive parts. This role is suitable whether you plan to build a long-term career with us as a Parts Specialist, want to work full-time or part-time, or simply want to explore other opportunities within the company.

• Provide auto parts answers and solutions for retail and wholesale customers in person at the counter and over the phone
• Use your parts knowledge to assist other NAPA team members with customer questions
• Provide outstanding customer care and interactions with everyone who enters the NAPA Store
• Bring customer focus and high energy to a fast-paced store
• Welcome retail customers and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

• Valid driver’s license
• Previous experience in a parts store or automotive industry, or willingness to learn all things auto parts
• High school diploma or GED; technical or trade school courses or degree
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced retail environment
• Great listening skills and empathy for customers

• Background or passion for automotive industry, heavy equipment, farm equipment, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging and/or inventory management systems
• Customer-centric approach (external/internal)
• ASE Certifications

• Awesome people and brand
• Competitive pay
• Outstanding health benefits and 401K
• Stable company with a Fortune 200 ranking and a family feel
• A culture of promotion from within, opportunities to learn, solve problems, and grow your career
• Great training and ongoing development with support from multiple leaders and your team

This position offers an hourly pay of $18.50. Pay progression may apply, with some roles starting at a set rate and reaching the top end of the range within 12 months of hire. The starting rate for other positions will be based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

• Health Insurance:
  Comprehensive medical, dental, and vision plans
• Retirement Plan: 401(k) with company match
• Paid Time Off:
  Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks:
  Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs

Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community on  or by creating an account to set up email alerts as new postings become available

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. GPC recruits, hires, trains, promotes, assigns, transfers, and terminates employees based on ability, achievement, experience, conduct, and other legitimate business reasons.