Store Lead - Annapolis Mall

Location:

Annapolis, Maryland

The Store Lead will support the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

• Assist in developing talent through the training of associates, including in-the-moment coaching conversations.
• Partner with the Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process.
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand.
• Represent the company in a professional and positive manner.
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll.
• Process payroll weekly.
• Modify schedule based on business climate.
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies.
• Ensure Environment (CRE) Standards & Safety requirements are being met.

• High school diploma or equivalent.
• 1–3 years of previous retail experience.
• Must be at least 18 years of age.

• Excellent customer engagement.
• Detail oriented.
• Ability to prioritize tasks.
• Ability to work in a team environment.
• Ability to give and receive performance-based feedback.
• Must embrace self-development.
• Effective communicator.
• Adaptable and flexible to changing priorities.
• Excellent time management, planning, and organization skills.
• Proficient in Microsoft Office.
• Ability to adapt to and learn internal applications.
• Ability to work a flexible schedule, including weekends, to meet business needs.
• Ability to maneuver on the sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

Hourly/Salary: $17.00 – $22.95 Per Hour. Includes availability requirements set by the company, including the PT/FT Availability Requirements.

• Paid Time Off.
• Employee Discount.
• 401(k) with company match.
• Wellness Reimbursement.
• Adoption Assistance.
• Free backup care for children, pets & the elderly.
• Choice of health insurance plans.
• Company-paid life, AD&D, short and long term disability.
• Variety of voluntary benefits and an employee assistance program.
• Benefit offerings are subject to change and vary by role/level. Respective waiting periods may apply to certain benefit offerings.

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

We are proud to be the largest pure-play children’s specialty apparel retailer in North America.