Retail Assistant in Training - Path to Leadership

Summary

The Assistant in Training (AIT) and Assistant Manager positions are responsible for delivering an exceptional shopping experience to guests, fulfilling the company’s mission to create the most enjoyable shopping experience possible. AITs and Assistant Managers handle a variety of sales, merchandising, and operational tasks such as cashiering, merchandise display, register procedures, and routine cleaning of facilities. They work with the Store Manager and Leadership Team to develop sales strategies, recruit and train teammates, and provide leadership.

The Assistant Manager position builds on the AIT role with additional high‑level duties.

Pay range: $16–$21 per hour. The range is estimated; final offers depend on skill set, experience, location, and other factors. For sales positions, the base rate plus commission is included here.

• Health
  • Medical coverage: two comprehensive plans, preventive care 100% covered, access to virtual care.
  • Dental and vision insurance: preventive and routine care.
  • Virtual care: 24/7 access to general, behavioral, and dermatology consultations.
  • Mental health resources:
    Employee Assistance Program (EAP) with free counseling and wellness coaching.
• Wealth
  • 401(k) with company match; traditional and Roth options. Teammates may contribute after eligibility.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA); company contribution to HSA when enrolled.
  • Performance bonuses: incentive‑based bonuses for eligible teammates.
  • Teammate discount: 40% off Buckle products, 25% off gift cards.
• Peace of Mind
  • Time off: vacation time earned progressively (80–120 hours), sick time (40+ hours, prorated), floating holiday, up to three days bereavement, paid volunteer day for salaried teammates.
  • Income protection: company’paid basic life and AD&D insurance; optional supplemental life and disability plans.
  • Leave of absence support: paid and unpaid time for qualifying situations; medical leave pay for certain salaried teammates.
  • Supplemental insurance: accident, critical illness, hospital indemnity coverage.
  • Additional benefits: legal services, identity theft protection, pet insurance.

• Teammate discount
  : 40% off products, 25% off gift cards.
• Medical plan access
  : eligible teammates may choose between two comprehensive plans with 100% preventive coverage and virtual care.
• 401(k) with company match
  : traditional and Roth options with discretionary matching.
• Mental health resources
  :
  Employee Assistance Program (EAP) counseling and coaching.
• Paid leave in applicable states
  : accrues where required by law (one hour per 30 hours worked).

• Greet guests with a friendly, engaging attitude and consistently provide legendary service.
• Answer questions about the store, merchandise, and store policies.
• Recommend, select, and help locate or obtain merchandise based on guest needs.
• Anticipate and fulfill guest needs by suggesting additional items and creating a wardrobe experience.
• Demonstrate product knowledge and sales education, sharing knowledge with teammates.
• Keep up to date on sales and promotions, payment and exchange policies, and security practices.
• Maintain personal sales goals, including sales‑per‑hour, average sales, and total net sales targets set by Store Management.
• Provide legendary service throughout the store: front 5, sales floor, fitting rooms, and register area.
• Know all exchange and return procedures and use them as show‑case opportunities.
• Maintain and build good guest relationships to develop a client‑based business.
• Lead by example with showmanship, excellent customer service, and attentiveness.
• Recognize and communicate guest levels with the team.
• Ask business‑driven and showmanship questions for continuous improvement.
• Welcoming feedback from Manager to refine sales presentations.
• Perform leadership actions and maintain high standards when Manager is absent.
• Plan sales goals with Store Manager and own store’s sales performance.
• Show passion for product education and showmanship to create results.

• Recognize…