Account Manager

Who we are: Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.

This role will manage and grow our existing lighting showroom, furniture store, and specialty store accounts while developing new business opportunities through targeted customer acquisition.

• Work-Life Balance:
  Monday – Friday, 8:00am – 5:00pm with travel required in the market
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
• Paid Time Off:
  Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
• Compensation:
  Competitive compensation plan plus monthly commissions
• Health Benefits:
  
  Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
• Insurance:
  Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

• Account Management:
  • Maintain and strengthen relationships with existing lighting showroom and furniture store accounts.
  • Act as the primary point of contact for key accounts, ensuring customer satisfaction and addressing any issues promptly.
  • Develop and execute strategic plans to increase sales volume and profitability within existing accounts.
• New Business Development:
  • Identify and pursue new business opportunities with lighting showrooms, furniture stores, and specialty stores.
  • Develop tailored sales presentations and proposals to attract new clients.
  • Conduct market research to identify emerging trends and opportunities within the industry.
• Sales Strategy & Execution:
  • Develop and implement a comprehensive sales strategy to achieve and exceed sales targets.
  • Collaborate with the sales and marketing teams to develop product positioning and promotional activities.
  • Provide regular sales forecasts, activity reports, and market insights to senior management.
• Product Knowledge & Training:
  • Maintain a deep understanding of product offerings and industry trends.
  • Educate clients on product features, benefits, and applications.
  • Provide product training to retail staff to enhance product knowledge and sales performance.
• Relationship Building:
  • Build long-term relationships with key decision-makers and stakeholders within client organizations.
  • Attend industry trade shows, events, and client meetings to strengthen relationships and identify opportunities.
• VCC General:
  • Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
  • Exhibit and adhere to the established Visual Comfort Company Values.
  • Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule. Be fully present in the workplace to effectively collaborate and communicate among coworkers and teams.

• Bachelor’s degree preferred.
• Experience working with lighting showrooms and furniture stores.
• Familiarity with specialty store sales and distribution models.
• Minimum of 5 years of experience managing relationships in independent distribution channels.
• High School diploma or GED required.
• Equivalent combinations of education and experience will be considered for this role.
• Experience in lighting product sales is a strong plus.
• Proven track record of meeting and exceeding sales targets.
• Strong interpersonal and communication skills, with the ability to influence and negotiate effectively.
• Ability to develop and execute effective sales strategies.
• Travel as needed to meet with clients and attend industry events.
• Proficiency in CRM software and sales reporting tools.
• Strong problem-solving skills and ability to work independently.
• Strong aptitude…