National Account Manager

As an Account Manager, you will be responsible for providing growth on current accounts and achieving profit goals for assigned accounts.

• Grow revenue and achieve profit goals on assigned accounts.
• Respond to customer inquiries via phone and e‑mail, provide quotes, and take customer orders.
• Research leads and target accounts for new sales strategies.
• Proactively generate new sales.
• Assist with pulling inventory, prepare shipments, and handle customer returns.
• Troubleshoot customer concerns.
• Achieve or exceed assigned sales revenue quota.
• Create, close, track, and report sales.
• Assist in the accurate management of all client invoicing and billing.
• Partner with marketing to maintain and grow established clients.
• Learn our full‑suite of products, services, and pricing; become a subject‑matter expert (SME) on these.
• Work closely with warranty and warehouse to resolve order and shipping issues.
• Work closely with Finance to provide billing and documentation in a timely manner.
• Work with customers in different time zones to address and resolve service concerns.
• Prepare client quotes, proposals, and presentations.
• Provide prompt customer feedback and issue resolution.
• Submit timely activity reports as required.
• Maintain a high level of detail, analytical accuracy, and multitask efficiently to meet deadlines.
• Be constantly mindful of schedules and committed to delivering all projects on time.
• Collaborate with internal and external project managers to keep all deliverables moving down the pipeline on time.
• Demonstrate dynamic project management and collaboration skills.
• Duties and responsibilities can change depending on business needs.

• Strong computer skills, including familiarity with MS Windows.
• Demonstrated ability to fully understand our full suite of products, services, and pricing.