Field Service Specialist

Field Service Specialist

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3

Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

• Implement and administer 3M/Scott Fire & Safety service policy with authorized service centers and in-house repair centers at the zone level. Monitor end user satisfaction with existing service support.
• Evaluate existing authorized service center activities and territories through performance reviews recommending additional service and/or termination of authorized service centers not adhering to 3M/Scott Fire & Safety policy.
• Provide technical assistance and improve the overall professionalism of authorized service centers, in-house repair centers, and end users by conducting service road shows, improved overhaul, field level training programs, and sales training programs as required.
• Responsible for assisting in the overall success of both 3M/Scott Fire & Safety and Zone sales goals assisting SCBA & Fire Specialists and Regional Business Managers with sales presentations where required, as well as regularly promoting accessory, spare parts sales, and service equipment lease programs with the Zone.
• Attend and support trade shows, exhibits, and demonstrations as required. Assist the Regional Business Manager as required developing the technical expertise and support of the SCBA & Fire Specialists where necessary.

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:

• Associates Degree in Mechanical, Electrical Technology or Business Administration (completed and verified prior to start) AND three (3) years of Fire Service experience in a private, public, government or military environment

OR

• High School Diploma and Seven (7) years of Fire Service experience in a private, public, government or military environment

AND

• Current, valid Driver’s License.

Additional qualifications that could help you succeed even further in this role include:

• Strong interpersonal, communication, time management, and planning skills. Must be a self-starter, detail oriented, with a “can-do