Merchant Services Account Executive - Business Development

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. This position is located in the Baltimore/DC/NVA territory and is designed for high‑performing sales professionals who excel in a relationship‑led environment.

You will be responsible for driving Merchant Services revenue growth across a local geographic territory, supporting Business Banking clients with $1–10MM in annual revenue. Success in this role requires a balance of proactive external prospecting and leveraging bank‑banker relationships. You will generate new opportunities through targeted outreach, referrals from Business Banking Relationship Managers (BBRM), and effective use of CRM insights, positioning Merchant Services as a critical component of the client’s broader financial strategy.

• Prospect and acquire new Merchant Services clients within the Business Banking segment.
• Partner closely with BBRMs and other bank stakeholders to uncover opportunities and deliver integrated solutions.
• Execute disciplined outbound activity, including targeted outreach and referral‑based prospecting, to build a strong pipeline.
• Lead client engagements from discovery through close, aligning solutions to operational and cash‑flow needs.
• Develop and execute territory‑specific growth strategies that support bank objectives for deposit growth, retention, and fee income.
• Serve as a trusted advisor, reinforcing the bank’s value proposition and long‑term client relationships.
• Provide in‑person installation support in conjunction with dedicated internal resources.

Some local travel is expected to support client meetings and internal partner engagement.

• Strong knowledge of client relationship building, competitive strategies, customer inquiries, and merchant services.
• Skilled in negotiation, operations management, and sales operations.
• Business acumen, client relationship management, and customer experience management.
• Decision making and critical thinking abilities.
• Effective communication, prospecting, selling, and technical savviness.

Roles at this level typically require a university or college degree with less than 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. No certifications or licenses are required.

Base salary: $70,000.00 – $70,000.00, with incentive eligibility based upon company, business, and/or individual performance.

• Health, prescription drug, dental, and vision coverage, with a Health Savings Account option.
• Employee and spouse/child life insurance; short‑term and long‑term disability protection.
• 401(k) with company match; pension and stock purchase plans.
• Dependent care reimbursement; backup child/elder care; adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Robust wellness program with financial incentives.
• Paid time off: maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; 15 to 25 vacation days.

If an accommodation is required for the application process, contact  with “accommodation request” in the subject line and include your name, job , and preferred method of contact.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to federal and state regulations prohibiting the hiring of individuals with certain criminal histories. All accommodations for individuals with disabilities are handled confidentially through the provided contact information.