Outbound Sales Specialist

Business Development Representative

Our top-performing Business Development Representatives are high-energy, disciplined professionals who love the "win" of booking an appointment. We don't just answer phones—we drive the schedule.

• Former Athletes:
  Individuals with mental toughness who can handle "no" and keep pushing for the "yes."
• Phone Sales Pros:
  Closers who have experience in outbound dialing, lead generation, or appointment setting.
• Hospitality & Service Experts:
  People who understand the "guest first" mentality but have the hunger to sell.
• Goal-Oriented Achievers:
  Professionals who thrive in performance-based environments and love seeing their metrics hit the target.

We value persuasion, radical accountability, and the professional drive to master our proven scripts.

• 2+ years of experience in outbound calling, appointment setting, or phone-based sales.
• Ability to be comfortable in a role where success is measured by daily KPIs (calls made, appointments booked) and bonuses tied to performance.
• Commitment to strict punctuality and a consistent high-energy work schedule.

• Execute high-volume outbound calls to existing and potential customers with enthusiasm and authority.
• Master the art of the "close" by turning a conversation into a firmly booked service appointment.
• Conduct follow-up calls to ensure 100% customer satisfaction and resolve any concerns.
• Educate customers on their vehicle's needs and overcome objections to ensure they prioritize their service visit.
• Maintain an organized CRM, ensuring every lead is tracked and every follow-up is executed with precision.
• Collaborate with the Service Manager to hit daily and weekly booking targets and conversion goals.

• Highly competitive base salary, aggressive performance bonuses, and a 401(k) with up to 4% matching.
• Access to high-level training to ensure continuous advancement.
• 5-day work week for reliable work-life balance.
• Comprehensive healthcare benefits for you and your family.
• Culture of accountability, teamwork, respect, and Free Lunch Fridays.

At Nealey Tire & Auto in Annapolis, MD, we’re building one of the most respected and fastest-growing automotive service companies in Maryland. With five thriving locations (and more on the way), we’ve built a reputation on integrity, performance, and a proven system that delivers results. If you are growth-minded, energetic, and ready to win, you’ll fit right in.