Intelligence Analyst, Operational Intelligence

Annapolis, MD, USA

Posted Wednesday, June 24, 2026 at 4:00 AM

About Crisis
24

Crisis
24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis
24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement.

Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis
24 team today and be a part of something extraordinary where growth and impact converge.

The Operational Intelligence Team is designed to strengthen collaboration between intelligence, operations, and monitoring teams across Crisis
24’s global network. The team ensures that Crisis
24’s intelligence and operational outputs are fully aligned — supporting our clients, internal teams, and global mission.

Operational Intelligence Analyst (OI) will guide shift operations based on operational priorities, ensuring analytical quality, leading coordination during major incidents, and addressing bespoke client intelligence requirements Directly embedded in Crisis
24’s Security & Medical Global Operations Centers (GOCs), OI guarantees that accurate, timely, and actionable intelligence supports Crisis
24’s global operations.

Operating 24/7 via a follow-the-sun structure, OI will collaborate across the Global Intelligence and Security/Medical Operations teams to support planning for and response to security escalations and assistance missions globally. They will ensure GOCs have timely access to intelligence to effectively develop risk assessments, formulate advice, and develop and execute mission plans. They will also translate GOC-developed advice into our suite of intelligence products for clients at scale.

In addition to supporting operational assistance and response, this role will facilitate delivery of actionable intelligence directly to clients, coordinating global monitoring and alerting and curating customized responses to complex Requests for Information (RFIs).

• Coordinate activities of the global monitoring and intelligence teams during assigned Watch Officer (Watch) (WOM) shifts.
• Maintain clear communication and information flow between global operations centers and the intelligence functions.
• Monitor significant global events and assess their potential impact on clients and operations.
• Act as the primary escalation point for incidents and intelligence-related issues, ensuring swift coordination with relevant teams.
• Support and mentor analysts, encouraging consistent quality and professional growth across shifts.

• Provide timely intelligence briefings and updates to operational teams supporting security, medical, and travel missions.
• Integrate intelligence findings into operational planning, journey management, evacuations, and other response efforts.
• Maintain communication with deployed or field-based teams to ensure accurate and real-time information exchange.
• Support the development and maintenance of watchlists and priority intelligence requirements (PIRs) aligned with operational and client needs.
• Collaborate closely with Global Operations Centers (GOCs) and the Global Intelligence team to synchronize priorities and outputs.
• Infuse intelligence deliverables with operations-developed advice.

• Coordinate intelligence and communication flow during crises or major incidents.
• Deliver timely, verified updates and intelligence briefings to operations, leadership, and client-facing teams.
• Support real-time…