Shuttle Driver - Pt at DoubleTree Hilton Hotel Annapolis Annapolis, MD

Shuttle Driver - Pt job at Double Tree by Hilton Hotel Annapolis. Annapolis, MD.

Join the team at our Doubletree by Hilton Annapolis as a Part-Time Shuttle Driver. The Shuttle Driver operates the hotel van to and from guest destinations in a safe and courteous manner. Shift Pattern: 2 to 3 days per week. Shifts include 7 am – 3 pm daily, 2 pm-10 pm (Sunday–Thursday), and 3 pm-11 pm (Friday and Saturday). The Benefits of the Go Hilton travel program: 110 nights of discounted travel.

Available benefits may vary depending on property-specific terms and conditions of employment.
Responsibilities:

• Deliver on the promise to provide excellent guest service.
• Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading the vehicle.
• Operate vehicle in accordance with state laws; observe all airport rules pertaining to the shuttle vehicles.
• Explain and promote hotel facilities, outlets, and services to guests and provide information regarding local attractions and activities.
• Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
• Maintain vehicle mileage log.
• Regularly inspect and clear the hotel entrance and surrounding areas of litter and debris.
• Assist in housekeeping and/or laundry duties to include house attendant rounds and the washing, drying folding of hotel laundry.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure guest special requests are fulfilled and that proper delivery of guest services is delivered.
• Ensure compliance with federal, state, and local laws regarding health and safety.
• Perform other duties as assigned.

• High School diploma or equivalent required.
• One year of previous hotel experience or retail customer service preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Professional verbal and written communication skills.
• Valid driver’s license required.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting, or pulling items weighing up to 100 pounds.
• Will be required to work mornings, evenings, weekends, and holidays.