Administrative Professional

Overview

Ready for your next career opportunity? The Mouse is looking to hire you. At Northwest, we invest in our team just as we invest in our customers. Founded on honesty, integrity, and excellence, our company has grown from a family of 2 to over 1,000 team members across Georgia, Alabama, Tennessee, South Carolina, North Carolina, and Florida. These core values remain at the heart of everything we do.

Whether you're experienced or not, we offer comprehensive training to help you succeed. Ready to take the next step in your career?
Apply in minutes from your mobile phone!

Starting Hourly Range $16-$17

With Northwest, you’ll experience a fun work environment that also cares about your growth and goals. Explore what extraordinary career awaits you with The Mouse. Benefits include a 401(k) with company match. It’s about serving our communities, having teammates’ backs, and going above and beyond to make a difference. We step in and step up when problems arise and ensure we crush pest problems while lifting spirits.

Back to you. Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That’s a great place to start.

Why you will love being an Administrative Professional at Northwest:

• A role that matters:
  You’ll be the critical link between customers and service professionals, helping keep operations running smoothly.
• Rewarding benefits:
  Competitive salary, comprehensive benefits including a 401(k) with a company match, and more.
• Growth opportunities:
  We support your career journey and development.
• Making a difference:
  Help create healthier living and working environments.

• Manage inbound calls and emails, assisting customers with needs such as payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

• Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
• As a Northwest teammate, you’ll act as a brand ambassador—representing our values and image with every customer interaction.

• Starting Hourly Range $16-$17
• A comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match, employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Industry-leading, quality training program.

You’ve seen our iconic "Mouse" on billboards and trucks around town — now, you can be a part of the team. Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta’s Top Workplaces, Northwest’s family-oriented culture ensures you feel welcome and supported.

Join us in creating extraordinary opportunities for yourself!

What You Need to Succeed:

• High School Diploma or equivalent required
• No experience necessary!
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and Power Point

Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer