Store Manager _

Location

01115 Anniston, AL

Store Manager – Hourly, $15.00 - $19.50 per hour – Department:
Operation – FLSA Status:
Non‑Exempt –

Reports To:

District Sales Manager

The Store Manager oversees and is responsible for the store's sales efforts in each department, supervises overall operation to ensure efficiency and profitability, enforces and upholds policies, and collaborates with the District Sales Manager and Store Support Center to drive growth. Represents the brand with professionalism, provides outstanding customer service, and promotes merchandise.

• Drive store sales and meet sales goals, consistently focused on company growth.
• Manage and control the assets of the company by managing the designated store.
• Direct and oversee entire sales efforts in the store and train and mentor store associates in sales strategies and skills.
• Be constantly familiar with all aspects of the store including sales statistics, inventory, and expenses that together produce profit.
• Consult and collaborate with the District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
• Direct staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation; manage the store’s payroll and schedule to meet labor goals.
• Maintain proper security for the store; partner with Asset Protection to prevent theft and lower shrink.
• Communicate with the District Sales Manager and keep them informed of inventory movement; drive inventory goals and strategies.
• Provide information and consistently and vigorously follow through on all marketing and advertising plans; stay aware of customer trends.
• Keep abreast of competition and new ideas and stay informed on community-related events to capitalize on potential opportunities.
• Produce extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

• Manages subordinate supervisors and non‑management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training; responsible for overall direction, coordination, and evaluation of the unit.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Bachelor’s degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3‑5 years of customer service experience; 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem‑solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.