Customer Service & Quotations Leader - CX & Ops Champion
Job in
Anniston, Calhoun County, Alabama, 36210, USA
Listed on 2026-08-17
Listing for:
Arcosa, Inc.
Full Time
position Listed on 2026-08-17
Job specializations:
-
Management
Operations Management, Account Manager, Client Relationship Management
Job Description & How to Apply Below
Arcosa, Inc. in Anniston, AL invites a proven Customer Service Leader to manage a regional team of support specialists and quotations professionals. You will drive service excellence, coach staff, and align processes with sales and operations.
This role emphasizes KPI driven performance, multi-channel communication, and collaboration with Sales, Engineering, and Operations. A Bachelor’s degree and 3–5+ years in customer service, with 1–2 years in leadership, are required.
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