Inside Sales Representative
Job in
Anniston, Calhoun County, Alabama, 36210, USA
Listed on 2026-06-26
Listing for:
Border States
Full Time
position Listed on 2026-06-26
Job specializations:
-
Sales
Job Description & How to Apply Below
This position will be located in:
Anniston, AL
The Inside Sales Representative supports the day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to our customers. Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs. Grows relationships with customers and suppliers. Manages projects, receives and enters orders, provides consistent and timely follow-up on customer inquiries, coordinates and expedites deliveries, processes returns, runs daily reports and resolves customer and order issues.
Responsibilities- Essential Functions
- Receives and enters orders in an accurate and timely manner.
- Optimizes margin and service through efficient use of cross-docking, transfers, drop-ship, etc.
- Provides price quotes to customers for existing bill of materials and creates bill of materials from take-offs.
- Responsible for managing projects.
- Provides consistent and timely follow-up on customer inquiries and order status.
- Secures pricing from vendors, coordinates deliveries, and expedites deliveries when necessary.
- Effectively processes returns to maximize value.
- Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
- Provides value to customer through the sourcing of material.
- Enhances and grows relationships with customers and suppliers through frequent, meaningful communication.
- Runs daily reports and resolves customer and order issues.
- Assists customers with billing issues.
- Non-essential Functions
- Assists with and provides training as needed.
- Attends sales and product meetings, trade shows and technical training programs, as needed.
- May input TCCM cost savings documentation relevant to the assigned customer base.
- Participates in and advises sales management on the implementation and success of marketing plans and strategies.
- Performs other duties as assigned by supervisor or other designate.
- Associate's business/trade degree preferred or the equivalent in work experience.
- 3+ years of prior customer service, city desk, or sales experience.
- 3+ years of prior electrical distribution experience preferred.
- Technical ability to understand electrical systems.
- Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, and email.
- Working knowledge of SAP software preferred.
- Excellent customer service skills include being competent, accurate, responsive, and engaged.
- Excellent interpersonal, written, and verbal communication, reading, and customer service skills.
- Ability to effectively plan and organize.
Frequency at which you would carry/lift in a typical day:
- Occasionally 0 - 33%
- Frequently 34 - 66%
- Continuously 67 - 100%
- Lift from Waist:
- < 10 lbs.
- Not at all - 10 to 25 lbs.
- Not at all - 26 to 50 lbs.
- Not at all - 51 to 75 lbs.
- Not at all - 75 to 100 lbs.
- Not at all - 100+ lbs.
- Not at all
- < 10 lbs.
- Lift from Floor:
- < 10 lbs.
- Frequently - 10 to 25 lbs.
- Frequently - 26 to 50 lbs.
- Occasionally - 51 to 75 lbs.
- Occasionally - 75 to 100 lbs.
- Not at all - 100+ lbs.
- Not at all
- < 10 lbs.
- Carried for Distance:
- < 10 lbs.
- Not at all - 10 to 25 lbs.
- Not at all - 26 to 50 lbs.
- Not at all - 51 to 75 lbs.
- Not at all - 75 to 100 lbs.
- Not at all - 100+ lbs.
- Not at all
- < 10 lbs.
- Sitting (a continuous period of being seated)
- Continuously - Standing (for sustained periods of time)
- Frequently - Walking (moving about on foot to accomplish tasks)
- Frequently - Bending/stooping (downward and forward)
- Occasionally - Crawling (moving about on hands and knees or hands and feet)
- Not at all - Climbing/Walking Stairs (ascending or descending)
- Frequently - Reaching (extending arms in any direction)
- Frequently - Crouching/squatting (bending the body downward and forward by bending leg and spine)
- Occasionally - Kneeling (bending legs at knee to come to rest on knee(s))
- Occasionally - Balancing (maintaining body equilibrium to prevent falling)
- Occasionally - Repetitive motion (substantial movement of wrists, hands, and/or fingers)
- Continuously - Pivoting (movement in any direction with one foot, keeping the other in…
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