National Account Manager, Flooring

National Account Manager, Flooring

This position will work remotely, from an office near Mooresville, NC. The position is responsible for driving revenue growth, market share, and strategic partnerships with a key national account. This role focuses on developing and executing sales strategies, strengthening customer relationships, and ensuring alignment between customer needs and company offerings within the laminate flooring category. Key responsibilities include but are not limited to:

• Serve as the primary point of contact for assigned national accounts.
• Develop long-term partnerships focused on mutual growth and value creation.
• Resolve customer issues and escalations promptly and professionally.
• Conduct regular site visits, meetings, and business reviews to maintain engagement.
• Understand customer strategies and align company solutions to support their goals.
• Develop and deliver sales presentations in a professional and effective manner
• Monitor competitor activity, market trends, and customer needs to inform strategy.
• Conduct regular business reviews with key account to evaluate performance and growth opportunities.
• Maintain up-to-date awareness of company activities and products, industry trends, and customer and consumer needs
• Research customer/consumer needs and develop strategies to effectively meet those needs
• Collaborate with key account to develop strategies to capture new business
• Participate in industry groups and trade shows to promote products; actively set product presentations.
• Participate in the resolution of all product claims.
• Other duties as assigned by supervisor, managing director, or shareholder
• Maintain all quote documentation with accurate product pricing
• Participate in sales forecasting and planning in an effective manner
• Create and maintain sales reports

As a company dedicated to its associates, we offer numerous benefits and advantages:

• Growth opportunities, domestic and international, with the world's leading producer of wood panel products
• Work in a diverse, inclusive environment with colleagues from around the world
• A highly competitive benefits program including affordable medical, dental and vision plans
• Company paid life and short & long term disability plans
• Supplemental life, critical illness and accident plans for you and your family
• 401 (k) retirement plan with company match
• Paid time off including a generous paid vacation plan and holidays after 90 days
• "Life of Career" training opportunities through our global or local Krono Academy
• Uniform & reimbursement for safety boots & prescription safety glasses and company provided tools

What to send our way - A cover letter along with your resume, highlighting your education, experience and skills.