Office & Administrative Specialist Senior; Registration Specialist​/VA School Certifying Official

Overview

The Records and Registration department ensures accurate maintenance, security, and integrity of all student academic records while upholding institutional and regulatory standards. It provides high‑quality enrollment, registration, and transcript services that support student success and the academic mission of the college.

This position is the principal staff member responding to inquiries to the Records Office regarding registration, grading, satisfactory academic progress, veteran education benefits, and the student information system. The role provides office support, maintains and updates the Degree Audit Reporting System (DARS), and certifies enrollment for Veterans Affairs (VA) education benefit beneficiaries. It coordinates and operates within college policies and procedures with minimal direction and supervision, provides backup responsibilities for the Director of Student Records & Registration, and is authorized limited teleworking (currently up to two days per week, depending on departmental needs).

• Ability to analyze and make recommendations to management for new or revised administrative and program practices and procedures.
• Communication skills to explain policies and procedures in a clear, concise, and professional manner to students, staff, faculty, and the public via phone, email, or in‑person.
• Customer Service skills to provide prompt and accurate information and respectfully engage with staff to maintain professional working relationships.
• Database skills to enter and retrieve data accurately.
• Word processing skills to create, edit, and finalize a variety of documents that are grammatically correct, properly formatted, and free of spelling errors.
• Spreadsheet skills to create and modify electronic spreadsheets and to compile, store, and retrieve data to prepare a variety of reports using software such as Microsoft Excel.

• Commitment to providing equitable and inclusive service to diverse, multicultural student populations.
• Two (2) years of experience within a records office in higher education.
• Experience as a School Certifying Official (SCO) for Veteran benefits within an institution of higher education.
• Experience with office technology and student information systems (e.g., Workday Student, ISRS, Image Now, National Student Clearinghouse).
• Critical thinking skills to identify and resolve registration problems.
• Ability to independently organize and prioritize work and meet deadlines across multiple projects and assignments.
• Knowledge of state and federal regulatory laws such as FERPA and the Minnesota Governmental Data Privacy Act (MGDPA) and the ability to maintain confidentiality of student information in compliance with applicable laws, rules, policies, and procedures.

Benefits include paid holidays, vacation time, sick leave, six weeks paid parental leave, low‑cost medical and dental insurance with low deductibles ($250–$1500), a pension plan, 457(b) and 403(b) retirement plans, pre‑tax medical and dental expense accounts with rollover options, dependent care accounts, employer‑paid life insurance, short‑ and long‑term disability, professional development, and a tuition waiver program for employees and their dependents.

Anoka Technical College is an equal opportunity institution and employer.