Seasonal Visitor Center Attendant

Job Posting End Date:
August 30, 2026 at 11:59pm CSTHiring range: $17.00 to $19.50 per hour. The starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.
Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance!
To be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application.
** Position Description
** The Anoka County Parks mission is as a department of Anoka County, our mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for Seasonal Visitor Center Attendant who will perform various duties.

Some of the critical responsibilities of this position include providing excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.

This is a seasonal, non-exempt, on-site position. Interviews will take place as applications are received for those selected to move forward in the hiring process.
** Pay & Benefits
*** Salary: $17.00 to $19.50 per hour.
* Professional development opportunities.
** Work Location
*** This position will work throughout the various regional park locations, including Bunker Hills Regional Park, Coon Rapids Dam Regional Park, and Rice Creek Chain of Lakes Park Reserve.
* Expected work hours are varied including days, evenings, weekends, and holidays, for 20-30 hours per week. This may include extended hours on weekends and holidays as required.
** Job Duties and Responsibilities*
* * These examples are not all-inclusive and are intended to be illustrative of the primary responsibilities of an Anoka County Seasonal Visitor Center Attendant.
** Provide excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.
* Assist visitors in making camping reservations and help troubleshoot their online accounts
* Operate point of sale and reservation systems to assist customers.
* Accurately maintain cash drawer and properly prepare bank deposits
* Handle customer questions and concerns in a respectful and consistent manner.
* Mediate and resolve customer complaints or concerns.
* Arm and disarm the building security system as needed.
* Communicate via various technology (phone, computer, radio device).
* Must be neatly groomed and willing to dress professionally
* Must be available for evening, weekend, and holiday shift work
* Perform other duties as assigned
** Qualifications and Requirements:
**** Minimum Knowledge, Skills, and Abilities Needed
*** Must be 16 years of age or older by date of application.
* Successfully pass a criminal history background check.
** Preferred Knowledge, Skills, and Abilities Needed
*** Previous campground/hospitality experience.
* Strong verbal and written communication skills
* Previous experience in customer service and leadership.
* Accurate record keeping and oral/written communication.
* Planning, organizing, and problem solving.
* Establish and maintain effective working relationships with others.
* Take direction and complete assigned job duties independently.
* Read and interpret manuals, county policies and procedures.
* Use a computer, phone, radio, and other office equipment.
** Physical Demands and Work Conditions
*** Indoor and outdoor county worksites in all weather conditions depending on assignment
* Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness.
* Hearing abilities required for general and phone communication, signals, and machine sounds
* Assignments require several hours of varied physical activity in addition to viewing a computer screen,…