Seasonal Associate Park Services Specialist; Visitor Centers

Hiring range: $18.00 to $20.00 per hour. The starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work‑life balance!

To be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application.

The Anoka County Parks mission is as a department of Anoka County, our mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for Seasonal Associate Park Services Specialist who will perform various duties.

Some of the critical responsibilities of this position include providing Park guests with excellent customer service and information regarding public safety and the protection of Parks department properties and natural resources. Park Services Specialists are given the opportunity to learn how seasonal administrative and management operations are run within the Anoka County parks.

This is a seasonal, non‑exempt, on‑site position. Interviews will take place as applications are received for those selected to move forward in the hiring process.

The position requires a 12‑week minimum commitment to begin in April or May and may be extended through October.

• Salary: $18.00 to $20.00 per hour.
• Professional development opportunities.

• This position will mainly work at Bunker Hills Campground Visitor Center located at 13101 County Parkway B, Coon Rapids, MN 55433. Travel to additional visitor centers, county parks, and trails will be required. Candidate must have a reliable personal vehicle and be willing to use it for work purposes – mileage will be reimbursed.
• Expected work hours are varied including days, evenings, weekends, and holidays, for 30‑40 hours per week. This may include extended hours on weekends and holidays as required.
• Work schedule is primarily Wednesday through Sunday, 8:00 a.m. to 4:30 p.m.
• Schedule is somewhat flexible and may vary based on business needs, and at supervisor's discretion.

These examples are not all‑inclusive and are intended to be illustrative of the primary responsibilities of an Anoka County Seasonal Associate Park Services Specialist.

• Provide park guests with excellent customer service and information regarding public safety and protection of Parks department properties and natural resources.
• Oversee and assist campground and other park operations by greeting guests, providing supplies, opening, and closing facilities, etc.
• Respond to daily operation problems and concerns. Troubleshoot, repair, and/or contact the supervisor for assistance.
• Receive, mediate, and resolve customer complaints or concerns.
• Schedule campground reservations and assist with reservation management and campground retail operations.
• Assist with coordination of program and facility marketing, outreach, and participation in community events.
• Help schedule and train seasonal staff.
• Review shift reports and assist with accounting and supervision of cash handling procedures.
• Assist with implementation and administration of campground events and programs.
• Help cover visitor center and use count shifts as needed.
• Serve as work lead in the absence of supervisor.
• Assist in managing, collecting, and recording park user count data.
• Perform other duties as assigned.

Minimum Knowledge, Skills, and Abilities Needed

• Must be at least 18 years of age or older.
• Must have a valid driver’s license.
• Successfully pass a criminal history and driver’s license background check.

Preferred Knowledge, Skills, and Abilities Needed

• Previous customer service and cash handling experience.
• Strong verbal and written communication skills.
• Ability to…