Marketing Communications & Creative Specialist

Help Build the Next 80 Years of Neighborhood

Neighborhood Home Services has been serving Central Minnesota families for 80 years
. We’ve built our reputation one customer, one home, and one neighborhood at a time.

Now we’re looking for a creative marketer who wants to help us build what’s next.

As our Marketing Communications & Creative Specialist
, you’ll be the person who helps turn ideas into things people actually see and respond to—emails, text campaigns, postcards, graphics, promotions, event materials, customer communications, and more.

There’s a rhythm to our business. Seasons change. Annual campaigns return. Events come around again. You’ll have time to learn what works, plan ahead, improve it, and make it better each year.

But home services doesn’t always follow the calendar.

Sometimes it’s Tuesday afternoon and we realize we have more appointment availability than we’d like for the rest of the week.

That’s when Marketing gets to move.

Turn what the business needs into marketing that makes customers take action—and make sure our teams are ready when they do.

That means helping us tell the right story, to the right people, at the right time.

You’ll work alongside Marketing leadership and our Operations and Production teams to understand what the business needs and determine how Marketing can support it.

Sometimes you’ll be designing next month’s direct-mail campaign. Sometimes you’ll be preparing for a community event. Sometimes you’ll be building an email or SMS campaign. And sometimes you’ll need to shift gears, help create a promotion, get the message out, and generate calls.

We want someone who enjoys that balance:
enough structure to develop a rhythm, with enough diversity to keep the work interesting.

Your work will generally fall into five areas:

Design graphics and marketing materials and write customer-facing content for email, SMS, direct mail, print, digital, social, promotions, and events.

Help take campaigns from idea to execution, including email and SMS marketing, seasonal promotions, direct mail, customer reactivation, memberships, and lead-generation initiatives.

Work with Operations, Production, Service, Sales, and our Call Center to understand what customers are asking for, where opportunities exist, and what messaging or materials our teams need to successfully support a campaign.

Work with printers, agencies, media partners, and other vendors to keep projects moving, review proofs, manage deadlines, and make sure the finished product is right.

Help coordinate home shows, community events, sponsor ships, customer events, company activities, and other opportunities to strengthen our local presence.

There will be plenty of variety, but you won’t be expected to do everything in Marketing by yourself. You’ll have leadership setting direction, operational teams bringing their expertise, and outside partners supporting specialized work.

Your job is to take those pieces and help turn them into great marketing that gets results.

You may be a great fit if you’re someone who can be both creative and organized
.

You enjoy designing something one day and digging into campaign results the next. You can manage recurring projects without getting bored by them, but you’re also comfortable when priorities occasionally change.

Most importantly, you don’t need every step mapped out for you. Give you the objective, audience, and parameters, and you’re comfortable figuring out how to get from an idea to a finished product.

We’re looking for someone with:

• Experience in marketing, communications, graphic design, content, or a related field
• Strong graphic design and visual communication skills
• Strong writing, editing, and proofreading skills
• Experience with email, SMS, digital, social, print, or direct-mail marketing
• Strong organization and the ability to manage multiple projects and deadlines
• Confidence working with vendors and internal teams
• Attention to detail without losing sight of the purpose behind the work
• Curiosity about what makes…