Distribution Center Office Administrator

The Distribution Center Office Administrator provides administrative support to the VP, HR Business Partner and other team members within the Distribution Center (DC) as assigned. The Distribution Center Office Administrator acts as the face of Pet Food Express (PFE) at the DC and is the first point of contact for employees, vendors, candidates and visitors entering the facility. This position acts as the primary administrative assistant, performing a variety of clerical and administrative tasks including, but not limited to, reception, managing visitor log and badge access, mail distribution, ordering, data entry, filing, etc.,

to support our DC team.

Beyond the day-to-day, this role plays a key part in making the DC a place people enjoy working. From coordinating birthdays, setting welcoming work spaces, creating a positive and engaging environment - you will be the person behind the moments that bring the team together. The person in this role is a natural collaborator, a clear communicator and someone who knows how to think on their feet, problem-solve and get things done.

If you find joy in the details that make employees feel appreciated, then this role may be made for you!

Please Note:

This position is an on-site position at our Distribution Center in Oakley, CA. Candidates who are remote or outside of reasonable commuting distance will not be considered.

• Provide reception, clerical and administrative support under the direction of the VP and HR Business Partner (HRBP).
• Professionally greet visitors including, but not limited to, employees, vendors, and applicants.
• Maintain visitor log in sheets; ensure every visitor signs in and out of the facility.
• Maintain Employee badges and enforce building access policy; ensure all employees are in possession of and using their assigned badges to access the facility. Address employees who "piggyback" and/or allow others to follow them into the facility without tagging in, and provide feedback/follow-up to the VP, HR, Safety/Security team as necessary.
• Perform routine clerical duties, such as sorting, filing, receiving and distributing mail and packages to appropriate people, making copies, and responding to routine inquiries.
• Assist outbound department with preparing and sorting shipping labels on daily basis.
• Answer and direct incoming calls in a professional and courteous manner; take & deliver messages.
• Respond to all incoming call box calls and guide callers to the correct destination.
• Operate office equipment: printers, scanners, and fax machines.
• Coordinate meeting and events logistics, including booking rooms/space, calendar invites, ordering food and/or supplies, set-up and clean-up of meetings, events, rooms or work areas as needed.
• Coordinate employee birthday, work anniversary and appreciation week including ordering and picking up treats for celebrations.
• Support initiatives that strengthen employee engagement, celebration of milestones and recognition programs.
• Organize events and meetings, including venue setup, catering orders, vendor communications and event schedules.
• Ensure common areas and meeting spaces are inviting and welcoming to employees and visitors.
• Assist in coordinating employee birthday/work anniversary celebrations, including ordering/pickup of treats for celebrations.
• Order & maintain office and break room supplies.
• Maintain various communication boards to ensure team members are informed on the latest DC happenings.
• Assist HRBP in on-site interview logistics such as set-up interview room, greeting candidates, notifying HRBP/interviewers of candidate arrival, etc.
• Assist HRBP in New Hire Onboarding process such as assigning locker, uniform employee badge, warehouse systems authenticators and equipment, reviewing and answering questions on DC policies/procedures, supporting with New Hire trainings as assigned.
• Direct employee inquiries concerning payroll, insurance, uniforms etc. to appropriate person(s).
• May assist in preparing regular reports, gathering and summarizing data.
• May produce correspondence, reports, and presentations using the appropriate software for word processing, graphics, and spreadsheets.
• May communicate and/or coordinate information with various individuals and/or departments.
• Maintain clean, orderly and organized workspace(s) and lobby areas. This may include wiping down high touch surfaces (desks, chairs, countertops, etc.), watering plants and other light housekeeping tasks as needed to maintain professional appearance.
• Learn and apply all company philosophies, policies, and procedures including administrative, safety, quality, operational, and environmental training.
• Other duties and responsibilities as assigned.

• 2+ years reception and/or administrative experience in Distribution Center/Warehouse settings preferred.
• Proficiency with Microsoft Word, Excel, and Outlook required.
• Clear and effective written and verbal communication skills; able to communicate professionally with all levels of employees,…