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Customer Service Rep Bilingual HelpDesk/Support Call Center / Support

Transit Customer Experience Specialist

Job in Antioch, Contra Costa County, California, 94531, USA
Listing for: Keolis Commuter Services
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Keolis Commuter Services is hiring a Customer Service Specialist in Antioch, California. The role involves responding to customer service inquiries from stakeholders, managing contract compliance, and ensuring quality service in Paratransit and NEMT. Candidates should have at least 3 years of customer service experience, with a preference for public transit experience. Strong communication skills and a high school diploma or G.E.D. are required.

An indoor work environment is provided, and the company is committed to equal opportunity employment.
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