Fleet Service Technician

About Robert Horne Ford

Robert Horne Ford is a respected automotive dealership committed to delivering exceptional service and customer satisfaction. We are currently seeking a dedicated Fleet Service Technician to join our team in Apache Junction, AZ.

• Salary: Competitive pay (details provided during interview)
• Job Type: Full-Time
• Location: Apache Junction, AZ 85119

The Fleet Service Technician plays a key role in ensuring quality vehicle service and customer satisfaction. This position requires strong technical skills, attention to detail, and excellent communication with customers and the service team.

• Accurately troubleshoot and diagnose customer vehicle concerns using updated technical tools
• Provide courteous and professional service to all customers encountered
• Assist in greeting customers near the Service Drive to ensure prompt acknowledgment
• Stay current with technical publications, service communications, and terminal operations
• Deliver safe, reliable, and high-quality vehicle repairs the first time
• Address all customer concerns thoroughly before recommending additional services
• Inspect vehicles for maintenance and repair opportunities according to factory and local recommendations
• Return customers' vehicles in a clean or cleaner condition than received
• Participate in factory and in-house training programs
• Complete all required paperwork accurately and attach all necessary documentation
• Perform other duties as assigned by the Service Manager or supervisory staff
• Maintain punctuality and present a professional appearance with a clean uniform

This is an in-person, full-time role based at our Apache Junction location.

• Experience in warranty and non-warranty inspections, diagnostics, maintenance, and repair across various vehicle makes and models
• Proven ability to meet or exceed work goals
• Excellent communication and interpersonal skills
• Professional appearance and strong work ethic
• Positive attitude and high energy level
• Superior customer service skills
• Ability to read and comprehend technical instructions
• Sound judgment and decision‑making abilities
• Valid state driver’s license with a good driving record

• High school diploma or equivalent required
• ASE certification or equivalent technical aptitude required
• Technical or trade school degree preferred

• We are an Equal Opportunity Employer and maintain a drug‑free workplace
• Comprehensive training and professional environment provided

• Tremendous product & inventory
• Ongoing company‑wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug‑free workplace
.

We Would Really Like To Hear From You!