Adult Case Manager EMPACT

Who We Are

EMPACT
- Suicide Prevention Center, part of the La Frontera family, is an industry leading non‑profit organization dedicated to providing community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

We are looking for a candidate to join our team as a Case Manager at our Apache Junction office, to work with our general mental health adult population. This full‑time position requires flexibility with scheduling to meet client and family needs. It involves case management and coordination services including direct service, crisis intervention, transportation, and education to adults, children, and their families.

The role is responsible for the coordination of services in accordance with the Arizona Practice Model and the 12 Principles.

• Ensure quality service delivery, including clinical care and all associated duties. Provide direct in‑home, in‑office, and community services such as crisis intervention, transportation, client stabilization, additional supervision, behavior management, and support to keep clients in the community.
• Facilitate, schedule, and provide follow‑up of Child and Family Team Meetings and Adult Recovery Team Meetings. Complete written documentation of these meetings and provide a copy to all team members. Engage and invite natural supports as identified by the client. Develop and maintain effective working relationships with agency stakeholders and make referrals to collaborating partners and community services.
• Deliver at least 40 hours of work per week, with a goal of 30 hours of direct client contact. Meet productivity standards established at a minimum of once a year and as needed due to contract changes. Complete all tasks agreed upon by given timelines.
• Support services to families, youth, and adults that meet the 12 Arizona Principles, such as collaboration, functional outcomes, inclusive assessment and planning, access to comprehensive behavioral health services, best practices, appropriate setting, timeliness, tailored services, stability, cultural respect, independence, and connection to natural supports.
• Maintain all client records in current status in accordance with agency policies, and RBHA, state, and federal requirements. Produce complete, timely, thorough, high‑quality clinical documentation of all services rendered, both billable and non‑billable, as required.
• Attend regular scheduled weekly supervision and seek additional supervision as needed.

• Bachelor’s degree in a behavioral health related field or meet BHT requirements.
• Flexible work hours and ability to meet with individuals in their home, community, or office.
• Fingerprint clearance card or eligibility to obtain one.
• Valid AZ driver’s license with no major infractions in the past three years.
• Reliable transportation.
• Bi‑lingual (Spanish). Differential pay per hour available.
• At least 21 years of age at time of employment.

• Generous PTO
• 10 paid holidays per year
• Medical plans (4 choices)
• Dental plans (2 choices)
• Vision plans (2 choices)
• 403(b) retirement plan
• Retirement allowance
• Company‑paid Life/AD&D and Long‑term Disability
• Voluntary additional Life and Short‑term Disability
• Tuition reimbursement
  
  Licensure reimbursement
• Elder care assistance
• Pet insurance and more

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American Association of Suicidology (AAS) and the Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All employees of EMPACT-SPC and La Frontera Arizona are employees “at will” as that term is understood in the State of Arizona. This means employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.