Case Manager - Targeted Unit

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Job Location:

Division of Developmental Disabilities, Specialty District Serving District East, 11518 East Apache Trail, Apache Junction, Arizona 85120

Salary: $53,000.00-$55,000.00

Grade: 18

Closing Date:
July 5, 2026

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to serve as a Case Manager 3 – Targeted Unit. This role involves supporting individuals with developmental disabilities and their families through flexible, high‑quality services that promote independent decision‑making and community engagement.

• Drive a vehicle to conduct onsite visits to members’ homes, schools, and program sites.
• Develop, review, monitor, and evaluate Person‑Centered Service Plans (PCSP) in accordance with mandated timeliness.
• Document individual progress, concerns, and complete referrals to community agencies.
• Facilitate meetings and program visits to assist with member/family choices and complete referrals for assessed/covered services.
• Collaborate with community agencies to provide assistance and support to members and families in crisis.
• Write comprehensive progress notes and maintain case records; prepare reports and complete special projects as required.
• Attend staffing meetings, training, and other meetings (including statewide travel); confer with supervisor and act as Supervisor in the Supervisor’s absence.

• Knowledge of HIPAA, community resources, medical and behavioral health issues, PCSP development procedures, federal and state statutes, and case‑management principles.
• Skills:
  
  initiate, develop, and maintain member service plans; interview, counsel, and interact with members and families; identify and resolve problems.
• Abilities: work independently and within diverse teams; lead a team of Support Coordinators in the Supervisor’s absence; maintain confidentiality; drive a motor vehicle.

The ideal candidate will have no specific selection preference.

• Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor’s Degree in Social Work, Psychology, Special Education, or Counseling and at least one year of experience with elderly and/or persons with physical or developmental disabilities and/or members with Serious Mental Illness (SMI); OR have a minimum of two years of experience with such populations.
• Candidate must have a Bachelor’s Degree in Human Services, Behavioral Science, or a related field and at least one year of experience with elderly and/or persons with physical or developmental disabilities and/or SMI; OR at least three years of experience working with individuals with intellectual or developmental disabilities.
• Driver’s License: current, valid, class‑appropriate license with completed training and a clean driving record.
• Valid Level One fingerprint clearance card issued pursuant to Arizona statutes.
• Successful completion of background and reference checks; employment is contingent upon passing E‑Verify.

• Affordable medical, dental, life, and short‑term disability insurance plans.
• Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
• 10 paid holidays per year; paid vacation, sick time, and paid parental leave up to 12 weeks.
• Deferred compensation plan and wellness initiatives.
• Tuition reimbursement and stipend opportunities.
• Infant at Work Program; rideshare and public transit subsidy.
• Career advancement and employee development opportunities.

State employees are required to participate in the Arizona State Retirement System (ASRS) and the Long‑Term Disability (LTD) program after a 27‑week waiting period. An optional voluntary deferred compensation program is available to take advantage of tax‑deferred investment opportunities.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑536‑2513. Requests should be made as early as possible to allow time to arrange the accommodation.