Project Coordinator, Aftermarket

Pioneer your career! Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim for being the first to do the right thing at the right time. Join the home for entrepreneurs!

Your role in our team

* You will assist with receiving, processing, & managing retrofit tooling quotes and orders

* You will utilize ERP software systems (Salesforce, JIRA & CBM) to assist with order management & reports for retrofit orders and deliveries

* You will communicate with customers in-person, through email or chat, over the phone about their tooling order and relay installation information to the Service Department

* You will prepare customer retrofit order confirmations for Project Managers and Sales teams

* You will provide backup support as necessary to Project Managers, to include:

* You will create and maintain project cases & work plans in Salesforce system (enter POs, generate sales orders and work orders, communicate work order numbers to Head of Field Service)

* You will create Salesforce dashboards & reports

* You will prepare service invoices and close sales orders and work orders upon manager approval

* You will provide support as necessary to Shipping and Receiving operations

* You will process shipments

* You will track & allocate shipping costs to customer orders

* You will document shipping tracking information in ERP systems

Your profile

* You have a High school diploma or GED equivalent

* You have an associates degree or higher in Business or related field preferred

* You have five years of applicable business experience preferred

* You have sales CRM experience required;
Salesforce preferred

Your benefits

* You will enjoy a flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays

* You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match of up to six percent

* You are provided with several company-paid benefits, including vision insurance, short and long-term disability, basic life insurance plans, and educational and employee assistance programs

Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!

Equal opportunity employer

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via  We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Disclaimer: The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer.

Nothing in this document alters an employee's at-will employment status. Please note that the salary information is a general guideline only. Individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.

Applicants must be legally authorized to work for ANY employer in the U.S., this position is not eligible for Visa Sponsorship.

Apply now and join our team!

Ready for your next step? Click on 'Apply now' to get started right away! As long as the position is advertised, you can apply at any time.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

If you have any questions or technical problems, please send us an e-mail to  Francelys De Leon is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.

Körber is a global technology company for…