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Customer Experience Leader - Order-to-Cash & CS Ops
Job in
Apex, Wake County, North Carolina, 27502, USA
Listed on 2026-06-20
Listing for:
Novanta Inc.
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Novanta Inc. is looking for a Customer Experience Manager based in Apex, North Carolina. The role involves leading the Customer Service organization to drive excellence in the order-to-fulfillment experience, ensuring high-quality customer interactions.
The ideal candidate will have 5–7 years of experience in customer service within a B2B environment, strong leadership skills, and a proven track record in process enhancement and team development.
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