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Billing & Collections Specialist - Customer Support

Job in Apex, Wake County, North Carolina, 27502, USA
Listing for: Apex, Town of (NC)
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Apex, Town of (NC) seeks a detail‑oriented customer service clerk to handle utility payments and inquiries. The role involves assisting residents in person and by phone, addressing billing questions and service issues, and ensuring accurate record keeping and timely follow-up.

The position includes cash handling duties, daily balance reconciliation, and submitting work requests with proper documentation. Strong organizational skills are essential.

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