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Mortgage Collections Pro — Delinquency & Negotiation Specialist
Job in
Apex, Wake County, North Carolina, 27502, USA
Listed on 2026-07-21
Listing for:
First American
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
First American is seeking a Collections Specialist to perform inbound and outbound collection calls across all delinquency stages. You will research and resolve issues contributing to customer delinquency while maintaining detailed account records and providing exceptional service.
The role requires mortgage service experience, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment. Call center experience is preferred.
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