Systems Developer​/Engineer II

Job Title: Life Sciences Windows Administrator

Pay range: $45-48/hr. (No PTO and No Paid Holidays)

Location: Apex North Carolina 27539 (Onsite Daily)

Duration: 12-month W2 Contract (No C2C/No Visa Sponsorship/No Student Sponsorship)

Team: Part of the Enterprise Benchtop Services & Ops DTI team

The standard schedule is Monday–Friday, 8:00 AM–5:00 PM. Flexibility is required to accommodate non-standard or extended hours as needed. The role will also require onsite coverage at least one weekend day each week, resulting in a schedule that may include Tuesday–Saturday, Wednesday–Sunday, Sunday–Thursday, or another comparable schedule based on business needs.

The ideal candidate will have deep, hands‑on experience with Empower and/or LIMS systems, which will constitute the majority of their role. In addition, they should possess solid IT expertise in Active Directory, networking, and Windows administration, as well as experience providing customer support in scientific or laboratory environments. GMP/GLP experience is required.

Milestone is seeking an experienced and technically adept Life Sciences Business Systems IS Admin to join the Enterprise Benchtop Services team. This position supports commercial manufacturing, laboratories, and benchtop environments
, managing mission‑critical systems in a regulated (GxP/GMP) environment. You will work cross‑functionally with Manufacturing, Quality, Engineering, and Digital Tech teams to install, configure, validate, and support lab and manufacturing systems.

• Administration of LIMS, Empower, ELN, Waters systems, or MES (70% of responsibility focus)
• 5+ years of Windows system administration in GxP/GMP life sciences environments.
• Experience with Windows OS (Win
  10, Win
  11, Windows Server), SCCM, and Service Now. (30% of responsibility focus)
• Hands‑on support of laboratory computers and benchtop instruments.
• Strong understanding of networking principles, including TCP/IP and domain configurations.
• Physical capability to handle hardware tasks (ability to lift up to 40 lbs).
• Bachelor’s degree + 2 years’ experience, Associate’s + 6 years, or HS diploma + 8 years in IT, Engineering, or related fields.

• Perform Windows administration for lab and manufacturing systems, including Windows 10/11 and Windows Server platforms.
• Administer user accounts, group policies, license management, and patch deployments via SCCM.
• Manage qualification processes including IQ, OQ, and electronic validation documentation.
• Provide Tier 1 and 2 technical support and troubleshooting for lab instruments and systems.
• Coordinate anti-virus deployments, network setups (TCP/IP), and firewall configurations.

• Drive lab data remediation efforts, automating data transfer from instrument controllers to enterprise storage.
• Lead or support Windows 11 upgrades for GxP lab systems.
• Collaborate with instrument vendors for system configuration, upgrades, and lifecycle support.
• Engage in system readiness assessments, GxP validation efforts, and risk assessments.
• Participate in workshops, system design reviews, and user acceptance testing.

• Document system configurations, SOPs, validation scripts, and system architecture.
• Maintain accurate inventory via Service Now and align with lab asset management practices.
• Ensure systems meet GMP, GxP, cybersecurity, and data integrity standards.
• Track all service and support tickets in Service Now and actively participate in daily Agile standups using Jira.

• Knowledge of system validation, ITIL framework, and regulated (GMP/GxP/GLC) environments.
• Experience with cybersecurity, firewalls, server environments, and VMWare platforms.
• Familiarity…