Area Manager, Management Operations Management

Area Manager

If you are friendly, able to invest yourself into whatever you do, hungry, want to grow and just need an opportunity to show what you're capable of, this is the right place and please swipe right :). If you are just looking for a paycheck please swipe left and good luck.

Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept.

Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!

The Area Manager will play a crucial role of initially overseeing the operations of a single location before managing multiple locations of Playa Bowls in the triangle area of NC. This position is responsible for ensuring that each location meets company standards for quality, service, and profitability. The Area Manager will implement strategic initiatives to enhance operational efficiency and customer satisfaction across all sites.

Additionally, this role involves mentoring and developing local management teams to foster a culture of excellence and accountability. Ultimately, the Area Manager will drive business growth and maintain a strong brand presence in the region.

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in a management role within the accommodation or food services industry.
• Proven track record of successfully managing multiple locations and driving operational excellence.
• Experience with budget management and financial analysis.
• Familiarity with industry trends and best practices in hospitality management.

• Oversee daily operations of multiple locations to ensure compliance with company policies and procedures.
• Develop and implement operational strategies to improve efficiency and customer satisfaction.
• Conduct regular site visits to assess performance, provide feedback, and support local management teams.
• Analyze financial reports and key performance indicators to identify areas for improvement and drive profitability.
• Lead recruitment, training, and development initiatives to build a high-performing team across all locations.

The required skills for this role include strong leadership and communication abilities, which are essential for effectively managing diverse teams and ensuring alignment with company goals. Analytical skills are crucial for interpreting financial data and making informed decisions that enhance operational performance. Problem-solving skills will be utilized daily to address challenges that arise in the fast-paced environment of accommodation and food services.

Additionally, interpersonal skills will foster positive relationships with staff and customers, contributing to a supportive workplace culture. Preferred skills, such as strategic planning and project management, will be beneficial in executing initiatives that drive growth and improve service delivery.