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Customer Service Team Lead — POS & Retail Operations

Job in Apex, Wake County, North Carolina, 27502, USA
Listing for: Kohl's
Full Time position
Listed on 2026-07-15
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail & Store Manager, Retail Support
Salary/Wage Range or Industry Benchmark: 20571 - 29298 USD Yearly USD 20571.00 29298.00 YEAR
Job Description & How to Apply Below

Kohl's Apex, NC is seeking a hands-on supervisor to lead and coach store associates in delivering fast, friendly customer service and accurate transactions. You will train teams on POS, customer service, and merchandising standards, while ensuring accurate cash handling and loss prevention practices.

The role emphasizes teamwork, integrity, and the ability to balance multiple tasks while meeting daily goals. Availability includes days, nights, weekends, and holidays.

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