Service Now Developer

Responsibilities :

• Develop and maintain Service Now applications, modules and workflows in alignment with requirements.
• Build and maintain Service Now components including, Custom Applications, business rules, client scripts, UI Policies, flow designer workflows, forms, integrations.
• Apply platform best practices and adhere to established development standards, requirements and pattern alignments.
• Partner with process owners and SMEs to understand business processes, KPIs and SLAs.
• Translate functional and business requirements into effective technical solutions.
• Provide guidance and recommendations on integration approaches and best practices and Support ongoing maintenance, enhancements, and issue resolution for existing applications.
• Perform unit and system testing and support user acceptance testing (UAT) to ensure solutions meet quality, performance, and security standards.
• Configure documentation to Ensure compliance with organizational security policies and SDLC processes.
• Stay current on Service Now platform capabilities, releases, and industry trends and Identify opportunities to improve service delivery through platform enhancements.
• Assist with the administration of on-premises environments, including updates, patches, and upgrades as needed and Debug and troubleshoot the production environment and solve issues.

Preferred Qualifications:

Required Bachelor’s degree in Computer Science or a related Engineering field with 2 years of experience and experience in ITSM Configuration and Administration
-INC, REQ, PRB, CHG, REL, KNW,CMDB ITSM and CMDB