I.T. On-Site

Position: I.T. Support On-Site
At Mullinax Automotive, we've grown from a single dealership in 1970 into one of the most trusted automotive groups in the region-now operating 12 locations across Florida, Alabama, and Washington, and always growing.

Our culture is built on a simple idea: do the right thing, take care of the customer, and the rest will follow. We believe in transparency, hard work, and treating people the way we'd want to be treated-both our customers and our team.

We're committed to building a workplace where employees can learn, grow, and advance. Around here, we believe "green is growing"-you don't have to know everything on day one, but you do need to be willing to learn, improve, and keep moving forward.

Position: IT Support Technician (Entry-Level)

Location: Onsite
Compensation: $17-$25/hour (based on experience)

Overview

We're seeking a motivated IT Support Technician to join our team. This is an excellent opportunity for someone early in their IT career to gain hands-on experience in a fast-paced dealership environment.

In this role, you'll provide day-to-day technical support, assist with maintaining IT systems, and help ensure our dealership operations run smoothly.

Around here, we don't over complicate things-fix the problem, help the person, and keep the business moving.

Some travel may be required.

Key Responsibilities

• Serve as the first point of contact for IT support requests (phone, email, ticketing system)
• Troubleshoot and resolve hardware, software, and network issues
• Set up, configure, and deploy desktops, laptops, and mobile devices
• Perform routine maintenance, updates, and system patching
• Assist with system imaging and workstation deployments
• Support printers, phones, and dealership-specific systems
• Maintain antivirus and endpoint security tools
• Track and manage IT inventory and equipment
• Document issues, resolutions, and internal processes
• Provide excellent customer service to dealership staff

Preferred Experience

Experience with any of the following is a plus, but not required:

• Dealership systems (CDK, Cox Automotive platforms)
• Microsoft technologies (Entra  / Azure AD, Microsoft 365, Intune)
• Virtualization (Xen Server / XCP-ng)
• Networking (Ubiquiti Uni Fi or similar)
• Communication systems (3CX, VoIP)
• Endpoint management (Windows 10/11, Apple devices, Mosyle)

Qualifications

• 0-2 years of IT support or help desk experience (entry-level candidates encouraged to apply)
• Basic understanding of Windows operating systems and Microsoft Office 365
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Organized, dependable, and team-oriented
• Willingness to learn and grow in an IT career

What We Value

• Do the right thing, even when no one's watching
• Take care of the customer - internal and external
• Be reliable - your team counts on you
• Stay "green" and keep growing - always be learning
• No shortcuts - do it right the first time

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Discounts
• Training and Career Development Programs
• Wellness Program

Mullinax Automotive is an Equal Opportunity Employer and Drug-Free Workplace.

No phone calls, please. Mullinax Automotive is not accepting unsolicited assistance from search firms for this employment opportunity.

Start time can be between 7-11 AM and end times would be between 4-8pm