Retail Sales – Part Time

Your Impact at Lowe's

As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This role is ideal for those who enjoy engaging with customers and solving their home‑improvement challenges.

You may be hired for part‑time or full‑time positions and Lowe’s offers many benefits in addition to competitive pay and flexible schedules.

• Well‑being priority: multiple top‑tier health insurance options.
• Educational opportunities with Lowe’s tuition assistance program.
• Financial future: company‑matching 401(k) and optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Trade‑skill development through the Track to the Trades program.

As a Customer Service Associate, you will welcome customers, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. Your day may vary by department—Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Down‑stock merchandise, replenishing supplies as needed.
• Process orders and deliveries accurately.
• Cross‑train in other store areas.
• Prepare merchandise (e.g., tint and mix paint, cut and bundle wood, cut drywall).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic skills.
• Ability to perform duties requiring prolonged standing, sitting, or other necessary activities.
• Minimum lift of 25 lbs unassisted or 25 lbs with or without an accommodation.

• Retail and/or customer service experience (6 months).
• Bi‑lingual skills.
• Certification in a trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials).

This role does not require regular travel but may need occasional travel to meetings, training, or to support neighboring stores.

Environmental factors vary by location. You may work in both indoor and outdoor weather conditions, exposing you to temperature extremes, humidity, wind, and varying noise levels. Lifting allows single lifts up to 75 pounds; team lifts are used as needed. Powered equipment may be used with proper training or assistance.

Associate benefits include health, vision, and dental insurance, paid vacation, tuition assistance, parental leave, and more. Eligible full‑time and part‑time associates receive comprehensive wellness programs.

• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off (vacation, holidays, sick, volunteer).
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program.
• Education support programs.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Lowe’s Associate Discount.
• Other discretionary benefits as eligible (annual bonuses, SSOP, deferred compensation, grants).

$16.90 – $17.20 per hour. Starting rate varies by position, location, education, training, and experience.

Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.