Quick Lane Service Advisor

Automotive Quick Lube Advisor

Company:
Apple Autos (Top Minnesota Workplace)

Compensation: $37,000.00 - $70,000.00

Apple Autos is an 6-brand, 7 location automotive company founded on the belief that people come before profit. Our Vision is to be famous for extraordinary customer experiences with people who are empowered to create growth and loyalty for a lifetime.

Apple Autos is seeking a highly-driven Automotive Quick Lube Advisor to join our team. No experience necessary. We offer training programs, tuition reimbursement, and career growth and development opportunities.

• Greet customers, obtain customer and vehicle data.
• Determine nature of desired service and/or complaint. Consult vehicle file. Promote the sales of labor, parts, and accessories while maintaining focus on customer service.
• Write clear and precise repair instructions on the repair order for the technician.
• Provide estimate for labor and parts. If cost of service cannot be established during reception, leave open and contact customer for approval.
• Establish method of payment when writing up the repair order with the customer, including time promised, and obtain customer's signature on the RO.
• Utilize Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.
• Perform other duties assigned and/or required by business needs.

• Previous light-duty repair and maintenance preferred, but not required.
• Valid driver’s license and ability to pass preemployment drug test and background check.
• Professional attitude and appearance.
• Basic computer skills.
• Ability to handle pressure.

• Competitive pay.
• Flexible working hours.
• Advancement opportunities.
• Professional and respectful work environment.
• Medical, vision, dental, health savings account, flexible spending account.
• Company‑paid life insurance along with voluntary life and disability.
• Health club reimbursement.
• New and used vehicle, parts, and service discounts.
• Vacation, holiday, volunteer time off.
• 401(k) with a company matching contribution.
• Employee assistance programs.

• We strive to make a positive impact in our world and offer opportunities to give back.
• Internal promotions allow employees to advance.
• We encourage teamwork, positivity, and kindness.
• Learning and development programs are available.
• We empower employees to do what is best for customers and fellow employees.
• We recognize hard work through events and rewards.
• Ranked Top workplaces in MN (2020, 2021, 2022).

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.