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AI-Driven Call Center Product Manager
Job in
Apple Valley, Dakota County, Minnesota, USA
Listed on 2026-09-04
Listing for:
Wings Credit Union
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Wings Credit Union seeks a Virtual Operations Technology Manager to own strategy, roadmap, and performance of the member-facing voice and chat tech stack, including Glia products and AI-enabled solutions. You will translate member and employee needs into secure, compliant features and guide AI workflows, co-browsing, and human support across the journey.
Lead cross-functional teams, establish controls, and drive measurable value while ensuring regulatory compliance and operational excellence
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