Member Service Representative Job Apple Valley area,Minnesota USA,Customer Service/HelpDesk

Job Description

Expedition Credit Union is seeking a fun & energetic Member Service Representative (MSR) for our Apple Valley, MN Branch!

Responsibilities

Assisting members with daily transactions (i.e. deposits, withdrawals, transfers, etc.)

Recommend and provide knowledge in digital banking

Support your team by taking initiative to meet growth objectives

Contributes to business results by opening new deposit accounts (savings, checking, etc.) and by making outbound/inbound phone calls

Educate members on how Expedition CU can meet their individual needs

Identify referral opportunities to other staff/departments by using effective rapport building with members

Must be 18 years of age or older and pass a background check.

Knowledge & Skills

Cash handling experience.

Previous experience in a financial institution is preferred.

Organized & detail oriented.

Proven written and verbal communication and organizational skills.

Maintains a strong working knowledge of all products & services offered by the credit union.

Must know (or be willing to learn) all applicable regulatory/compliance relating to this position.

Job Details

Full-time (37.50 hours/week)
Monday through Friday (excluding most federal holidays)
8:30am to 5:00pm
Travel within the metro may be required from time to time.

Benefits

401(k) (w/matching)
Medical/Dental insurance, Eye Med, AFLAC
Health Savings Account
Paid time off
Many paid federal holidays off
Professional development assistance
Tuition reimbursement
Opportunities to advance!

Expedition Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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