Program Manager – Behavioral Residential Services

Program Manager – (Behavioral Residential Services)

Location:

Apple Valley, MN (on-site, single site)

Salary: $75,000-$85,000

Reports To:

Residential Operations Manager

Schedule:

Full-time exempt | PM/evening shift, with on-call rotation

Bright Path is hiring a Program Manager for a two-person high‑acuity residential home in Apple Valley supporting an adolescent and an adult with complex behavioral and mental health needs.

This is a single-site role. You are not splitting your attention across a portfolio of homes. You lead one house, one team, and the support for two people — which means you will actually know the people you serve, know your staff, and be able to build something consistent rather than triaging from a distance.

This is not a standard 245D Program Manager role. The individuals at this site have documented behavior support plans, trauma histories, and emotional regulation needs that require structured intervention and real clinical oversight. We've designed the support structure around this position to reflect that.

If you're an experienced 245D leader who's been looking for a site where you can do the work well — with real clinical infrastructure behind you and a leadership team that solves problems together rather than handing them down — this is that role.

The home is a split-entry home with an attached garage in a quiet, well-kept Apple Valley neighborhood. A park sits directly next to the property, and the home is close to local stores and community resources. The large backyard and deck get heavy use in the warmer months for recreation and structured yard activities.

• Licensed for two female individuals, ages 14+ and 18+ — one adolescent, one adult
• One bed currently open on the upper level
• Two living rooms, giving the team real space for activities, quiet time, and de‑escalation
• Full bath on the main floor, ¾ bath in the basement
• Staff/direct care office on the main floor for accessibility and oversight
• The home layout supports supervision while still allowing personal space and separation when it's needed

The atmosphere at the home is lively. There's frequent music, dancing, and movement-based activity, and the team leans into engagement, creativity, and positive social interaction. Structured routines are in place to support predictability and emotional stability.

The individuals supported present with mental health needs, behavioral challenges, emotional regulation difficulties, and trauma-related responses. Common presentations include:

• Verbal escalation — yelling, cursing, and slurs directed at staff
• Physical agitation
• Significant difficulty with transitions
• Self‑injurious behavior, including head banging
• Physical aggression — pushing, hair pulling, biting

Staffing is 1:1 or 2:1 depending on each person's supervision requirements and behavior support plan, and levels are adjusted as needs change. The team is trained in mental health support, trauma‑informed care, behavioral intervention and de‑escalation, person‑centered planning, and crisis prevention.

Outside of escalation, this is a home where people cook for themselves, play games with staff, watch You Tube, spend time with family, and get out into the community. The work of this role is protecting that — keeping the good hours good and the hard hours safe.

We've intentionally built the support structure around this position so you can focus on what you do best: leading your team, implementing behavior support plans with fidelity, and supporting the people who live at the site.

• Lead day-to-day operations — staffing, scheduling, person‑served supports, household operations
• Maintain the site staffing schedule; approve…